FAQs

What is mode of payment to Izmir City Vision?
You can pay directly to us with MasterCard, Visa, American Express, or cash. When you are on the page of payment, you will see our Payment Terms and Conditions.
How can we book at the Izmir City Vision web site?
You have 3 options: 1) The payment will be at the place of the tour. Directly to our guide. 2) You can pay with credit or debit cards via online shopping. 3) You can send us money to our bank account (it's written check-out page)
How we can find Departure Place? Tour pick-up place?
We are a meeting point of your tour before 15 min. You can find us at the meeting point. If you don't find us call us please with our number. And we can find you. After 15 minutes of departure, don't wait for us. We already started the tour.
Where is Tour Meeting Point?
We already pin it on the map. But if you don't believe, you can also write us a mail. We'll help you wait for the meeting point. For a special tour or private tour, we'll search you directly at the hotel reception. We wait a maximum of 15 minutes and then we start the tour. We count like no-show (not refundable). If you have any problem with your departure please say us. For the airport meeting, we'll be at gate A (Terminal International) or gate A also (Terminal National)
How you can make your reservation booked tour by Izmir City Vision?
When you make a reservation, sometimes you can make a mistake. If you don't have an invoice or confirmation mail, you can contact us with your booking ID, booking number, and your name also.
Have we Tour Guide during Izmir City Vision Tours?
Our all guides are licensed and professional guides by the Turkish Ministry of Tourism and Culture. They speak very well a foreign language but they have to follow the tour program. If you want extra visits, depending on the group situation.
Have we insurance during Izmir City Vision Trip?
All our tours are not included insurance. But if you want to make insurance, contact us please with your passport scan or with your full information. We can propose to you any insurance condition. Just for multi-day tours, insurance is included for your travel.